WHERE ARE YOU HEADQUARTERED?
Quit Plastic is headquartered in Jamnagar, Gujarat, India
WHAT COUNTRIES DO YOU SELL YOUR PRODUCTS IN?
We currently sell across Indian States and slated to export our range of products to Middle East, Africa, Far East Asia.
WHERE CAN I BUY QUIT PLASTIC TO USE IN MY FOODSERVICE OPERATIONS?
India: Our Customers can buy our range of products from our website www.quitplastic.in or Contact our Customer Service team on +91 999 800 1727 or email your enquiry at sales@quitplastic.in
HOW CAN I BECOME A DISTRIBUTOR?
INDIA: Contact our Sales team at sales@quitplastic.in or on +91 999 800 1727.
WHO OWNS QUIT PLASTIC?
Quit Plastic is a privately held company founded in 2021 by Mr. Ajay Somaiya. You can learn more about our team by visiting our Website www.quitplastic.in
CAN I INVEST IN QUIT PLASTIC?
We appreciate your interest. Quit Plastic is a privately held company, and at this time we have growth funding in place.
WHAT IS QUIT PLASTIC PRODUCTS MADE FROM?
Quit Plastic is made from plants using renewable, lower carbon, recycled or reclaimed materials. We use a variety of plant-based materials especially pulp made of Sugarcane Bagasse residue.
IS QUIT PLASTIC PRODUCTS FOOD SAFE?
Quit Plastic is certified food safe. We hold the market's most comprehensive USFDA certification.
IS QUIT PLASTIC PRODUCTS OVEN SAFE? CAN I MICROWAVE OR FREEZE IT?
Yes, all our products are Microwave, Oven, Freezer compatible.
WHAT'S THE SHELF LIFE FOR QUIT PLASTIC PRODUCTS?
Generally speaking, Quit Plastic products have a shelf life of up to one year.
WHERE CAN QUIT PLASTIC DELIVER?
For website orders, Quit Plastic can only ship directly to Indian mainland addresses. For all other regions, and parts of the world, please get in touch with our Customer Service team who can advise.
WILL I GET NOTIFIED ONCE I PLACE AN ORDER?
Once you make the payment and confirm your order, you will receive a confirmation to your registered email or phone number.
HOW DO I KNOW THE STATUS OF MY ORDER?
For registered users: You can view the status of the order by CLICKING on “MY ORDERS”
CAN I TRACK MY ORDER?
Yes. At the point in time when our warehouse team will dispatch your parcel, you will receive an email notification with the tracking number and a link to the courier tracking service.
IS IN-STORE PICKUP AVAILABLE FOR ITEMS I PURCHASE ONLINE?
At the moment we are just an online store.
DO YOU SEND PRODUCTS TO OVERSEAS ADDRESSES?
No. At the present time, we cannot send items outside of India.
HOW SHOULD I STORE QUIT PLASTIC PRODUCTS?
Do not store Quit Plastic Products near heat – for example not in direct sunlight or near an oven or radiator. Quit Plastic is best stored at temperatures not more than 45°C.
WHAT IF MY ORDER IS CONFIRMED BUT HAS NOT YET BEEN DISPATCHED/DELIVERED?
If you have received your confirmation email/notification and the order has not reached you within 10 working days, then kindly email us on sales@quitplastic.in
HOW DO I GET A REFUND ONCE I HAVE RETURNED MY PRODUCT?
We will complete any refunds within 12-14 working days of receiving the returned product(s).
IF I RETURN AN ITEM, WILL I GET REIMBURSED FOR SHIPPING/POSTAL COSTS?
The refunds amount will be the total amount paid minus the shipping cost.
HOW DO I RETURN MY ORDER?
First you need to write to us with the order number, photographic proof of the issue with the order. Once the return is accepted, make sure the product is in original condition with brand/manufacturer box, MRP tag and all accessories therein intact without any damages.
WHAT IS THE ESTIMATED DELIVERY TIME IN INDIA?
Our estimated delivery time is anywhere between 2 - 10 working days.
WHAT IF MY PINCODE IS NOT SERVICEABLE?
We strive to deliver our products to most pin codes through our logistic partners. However, certain pin codes may not be serviceable. Please reach out to us
WHAT ARE THE SHIPPING CHARGES FOR DELIVERIES WITHIN INDIA?
We charge a flat rate for all our orders within India. All shipping charges are displayed at checkout.
WHAT ARE MY PAYMENT OPTIONS?
You can pay through credit card/debit card, Netbanking, UPI & COD
WHAT SHOULD I DO IF MY PAYMENT FAILS?
Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, you can use the Cash on Delivery option at checkout.
IS IT POSSIBLE TO MAKE THE PAYMENT FOR MY COD ORDER WITH A CREDIT/DEBIT CARD?
Our delivery associate may or may not have the card reader during delivery, so it is advisable to have cash in hand, but you can always check with the associate before making your payment.